Pre-Order

Pre-orders are items that are not currently in stock however they are available to order and will be made in chosen size uniquely for you.

Please make sure you have read and understood all the conditions written here before submitting your orders.

The following conditions apply for pre-orders:

a) Availability

Will be producing these items for you, in the size you require, payment will be taken in advance. We have limited availability for pre-order items. 

b) Delivery

The items will then be processed for delivery once the pre-ordered product is ready to be shipped. You can see the estimated delivery date of the product within the product description on our Website. This date cannot be guaranteed due to potential manufacturing delays; however we do our best to estimate this date as accurately as possible. You may change the delivery address of your order shipment up to 48hrs after you place your order. We will also require proof of address to be able to change the address on your order for security reasons. Please ensure that you have written your shipping and billing address correctly.

c) Payment

Payment is taken and processed at the time your order is placed. Our method of payment is trough PayPal and Moldova Agroindbank gateway.

d) Cancellations

All orders and pre-orders are final, the size and color cannot be adjusted and orders can’t be cancelled. Please ensure when placing an order/pre-order that you wish to purchase the item and that you are happy with terms and conditions. By placing a pre-order you are agreeing to these Pre-order Terms and Conditions. Our usual terms and conditions apply. Our shipping policies apply.

e) Return, Refund & Exchange

All order/pre-order sales are final. Orders/pre-orders cannot be cancelled, modified, returned, exchanged or refunded.

Exceptions may apply, please email via: info@fidannovruzova.com for all the inquiries in regards.