CONVERTIBLE CHUNKY HEEL MULES IN CHARTREUSE/BROWN OMBRÉ

Please note that our shoes fit true to size.

If you are between sizes, we offer half-size options (only on pre-order).

We recommend determining your foot arch prior to placing an order. If you have a high arch, we advise going for the half-size bigger option.

In case you are still unsure about the fit, we can also provide custom insoles upon request.

Bust: Measure around the fullest part of your bust, keeping the tape parallel to the ground.

Waist: Measure around the narrowest part of your waist, usually just above the belly button.

Hips: Stand with your feet together and measure around the fullest part of your hips.

Our warehouse is located in Chisinau, Moldova.

⟶ FOR IN STOCK ORDERS: Please allow up to 6 business days to process and pack your order before the order is dispatched.

⟶ FOR PRE-ORDERS: Kindly allow 5 to 10 business days for the production of clothing items, and 7 to 8 weeks for the manufacturing of shoe and bag styles. Please note that this does not include the delivery time. The order will be dispatched from our warehouse within 3–4 business days. During peak periods, please allow up to 6 business days for dispatch. Please note that delays in order delivery may occur due to unforeseen circumstances during the manufacturing process, as well as holidays or peak periods. We do our best to ensure that all orders are dispatched as quickly as possible.

⟶ If you're buying internationally, you'll need to pay customs, duty, and import taxes. Check with your local customs office before buying to know these costs. Delaying customs fees payment might slow down your delivery.

⟶ Please note that at this moment we cannot accommodate exchanges, returns and refunds.

For any further questions or concerns regarding size, fit, delivery, etc, feel free to email us at info@fidannovruzova.com.

Our team is working Monday to Friday, 9am to 5pm CET.